The Impact of Automation: Stories of Business Transformation
JPMorgan Chase revolutionized its legal operations by deploying an AI-powered Contract Intelligence (COiN) platform, saving over 360,000 hours of annual work. This case study explores how automating repetitive, rule-based processes in commercial banking can drastically improve operational efficiency, customer service, and compliance accuracy.
Stitch Fix, a leading online personal styling service, used AI-driven automation across its operations—from personalized recommendations to optimized logistics. This transformation allowed the company to scale without compromising on customer experience, setting a new standard for AI-driven e-commerce personalization and operational efficiency.
Global accounting leader PricewaterhouseCoopers (PwC) transformed its operations by embracing AI and automation. Through AI-powered audit tools and intelligent agents for financial operations, PwC achieved remarkable efficiencies, improved compliance, and enhanced client experiences. This success story highlights how automated agents like the Books Agent, Billing Support Agent, and Monitoring Agent help scale modern accounting without sacrificing precision.
BlackRock, one of the largest investment management firms globally, transformed its portfolio strategy and client operations using AI-powered platforms such as Aladdin. By automating analytics, risk assessments, and client insights, BlackRock managed to enhance decision-making, scale operations, and deliver more accurate forecasts — all through AI and automation.
Charity: Water, a leading non-profit dedicated to providing clean drinking water worldwide, leveraged AI and automation to significantly streamline donor engagement and improve fundraising efficiency. By integrating intelligent agents for marketing, CRM management, and donor communications, Charity: Water personalized outreach at scale, increased recurring donations, and built deeper relationships with supporters.
Domino’s Pizza turned to AI and automation to revolutionize how it operates—from smart order predictions and streamlined delivery routing to customer service automation. The result? Faster service, higher customer satisfaction, and profitability gains. This story shows how restaurants can combine smart agents to stay ahead in a fiercely competitive market.
Lemonade, a digital insurance company, revolutionized the traditional insurance model by deploying AI to automate claims, underwriting, and customer service, offering faster, more transparent service to policyholders. This success story illustrates how even the most regulated industries can benefit from automation and AI agents.
Discover how Nestlé, one of the largest players in the Consumer Packaged Goods industry, used AI and intelligent automation to transform demand forecasting, optimize supply chain operations, and create a more agile, predictive enterprise. This comprehensive case study reveals replicable ways AI Agents can revolutionize CPG workflows.
Siemens Gamesa, a global leader in wind power, leveraged AI and process automation to improve turbine operation efficiency, cut maintenance costs, and increase renewable energy output. Through intelligent monitoring, predictive maintenance, digital twin technology, and automation agents, they set a benchmark for the industry.
Amgen, a pioneering biotechnology company, rapidly accelerated its drug discovery cycle using AI and automation. By integrating machine learning into drug target identification and automating high-throughput screening, Amgen reduced development timelines and improved R&D efficiency. This whitepaper explores how biotech leaders can deploy agents like Market Forecast, Operations, and Technical Support to replicate this digital transformation.
Discover how GXO Logistics, a global warehousing leader, leveraged AI and automation—such as predictive analytics, robotics, and intelligent scheduling—to boost operational efficiency, reduce errors, and increase throughput. This strategic deployment of AI agents across operations, support, and logistics planning radically reshaped productivity for the world’s largest contract logistics provider.
Arizona State University (ASU) used AI and workflow automation to streamline scheduling, personalize learning, and improve operational efficiency across its digital campuses. This success story illustrates how educational institutions can adopt intelligent agents like Scheduling, Content, and Admin Agents to become more productive, responsive, and student-centered.
Global travel giant TUI Group improved customer experience and operational efficiency by integrating AI across travel planning, customer service, and marketing operations. This success story explains how automation agents helped reduce costs, increase traveler satisfaction, and optimize staff workflows in the travel and tourism sector.
Through the strategic use of AI agents and automation, a global electronics manufacturer achieved a 30% reduction in supply chain delays and increased production efficiency by 25%. This case study explores how tools like Procurement Agents, Planning Agents, and Operations Agents helped drive transformational impact in a complex, high-precision industry.
Arup, a global engineering and design consultancy, boosted efficiency, reduced rework, and gained a competitive edge by integrating AI and Automation into their design and project management processes. Learn how industry leaders are using AI agents like Planning, Operations, and Forecasting Agents to reshape the future of architecture and engineering.
BMW Group revolutionized automotive manufacturing by integrating AI across its supply chain and production lines. By utilizing AI-driven visual inspections, predictive maintenance, and automated material handling, BMW improved efficiency, reduced errors, and elevated production quality across global plants.
Medtronic, one of the largest medical device manufacturers in the world, leveraged AI and automation to improve manufacturing efficiency, reduce device defects, and streamline supply chain operations. Through the adoption of smart agents, IoT monitoring, and predictive analytics, the company reversed rising costs and unlocked new levels of operational efficacy across its global facilities.
DaySpring Senior Living, a Florida-based assisted living community, utilized AI and Automation to optimize workflows, enhance resident communication, and reduce operational overhead. With the implementation of agents like Calendar Scheduler, Customer Support, and CRM Agent, DaySpring saw a 30% staff time savings and a significant boost in resident and family satisfaction.
Fashion giant Zara leveraged artificial intelligence and automation across its operations — from real-time inventory tracking to trend forecasting — to slash design-to-rack timelines, reduce waste, and elevate customer experience. This success story explores the strategies employed by Zara and how fashion companies can use Inside Partners' AI Agents to modernize their supply chain, marketing, customer service, and merchandising functions.
Global energy giant Shell leveraged artificial intelligence and automation across its upstream exploration and drilling operations—cutting costs, accelerating decision-making, and increasing production efficiency in one of the world's most complex industries. Learn how AI agents are reshaping Oil & Gas.
Klarna, the Swedish FinTech giant, transformed its operational efficiency using AI and automation. By deploying intelligent agents for customer service, fraud detection, and payment processing, Klarna scaled globally, maintained regulatory compliance, and cut support costs significantly—redefining the 'Buy Now, Pay Later' model with modern AI tools.
Emirates Shipping Group, a global cargo carrier, tackled high fuel costs and maintenance delays using AI and automation. Through intelligent scheduling, predictive maintenance, and automated customer interactions, they reduced operating costs by over 20%. This case study explores how AI agents such as the Operations Agent, Monitoring Agent, and Market Forecast Agent revolutionized the efficiency of this major maritime player.
Warner Music Group embraced AI and automation to streamline royalty processing, supercharge music marketing, and identify rising talent with data-first insights. Learn how the music powerhouse transformed its infrastructure with powerful agent-based applications, laying the foundation for how modern labels can operate smarter and scale faster.
Facing increasing complexity in global logistics, DHL harnessed artificial intelligence and automation—from demand forecasting to warehouse robotics—to streamline operations, scale efficiently, and improve delivery performance. Learn how AI-based agents are reshaping the trillion-dollar logistics and supply chain industry.
Bain & Company, a global leader in management consulting, successfully integrated artificial intelligence and automation into several core functions such as client onboarding, knowledge management, and marketing analytics. This adoption led to significant optimization in consulting throughput, client acquisition, and business intelligence, allowing teams to operate faster with less manual overhead.
Ubisoft, a global leader in video game publishing, adopted advanced AI and automation across its development, QA, and marketing workflows. By implementing generative AI tools and smart agents to manage assets, optimize testing, and personalize player messaging, the company dramatically reduced development time, increased player engagement, and cut costs. This whitepaper analyzes how gaming companies can adopt similar AI agents to gain a competitive edge.
Lockheed Martin successfully integrated AI-driven systems to automate supply chain operations, optimize quality assurance, and enhance predictive maintenance. Their approach demonstrates how aerospace and defense firms can improve operational efficiency, reduce costs, and accelerate development cycles through intelligent automation.
This success story explores how Coca-Cola harnessed the power of AI and automation to optimize its food and beverage production pipeline, reduce waste, forecast demand, and personalize customer experiences. Through the use of intelligent agents and predictive systems, the beverage giant set a groundbreaking example for companies across the industry.
Discover how BHP, one of the world’s largest mining companies, utilized AI and automation to drive efficient ore discovery, optimize equipment maintenance, and reduce operational downtime. Learn how solutions similar to Planning Agents, Monitoring Agents, and Market Forecast Agents revolutionized mining operations.
A multinational Managed Security Service Provider (MSSP) implemented AI-driven automation to reduce response time, eliminate false positives, and scale threat detection globally. Leveraging Planning Agents, Monitoring Agents, Technical Support Agents, and Communication Agents, the MSSP achieved a 70% reduction in incident response time and radically streamlined analyst workflows.
Equifax, a global leader in data analytics and credit reporting, transformed its business by integrating AI and automation into its risk modeling systems. By using advanced AI models and implementing automation tools to streamline functions such as data enrichment, customer support, and technical operations, Equifax reduced model iteration cycles by 60%, doubled the speed of decision-making processes, and created superior risk predictions that revolutionized its B2B financial products.
Komatsu Ltd., a global leader in construction and mining equipment, embraced AI and automation to revolutionize its procurement and operations processes. By integrating intelligent agents and predictive analytics, they reduced procurement cycle times by 50%, minimized equipment downtime, and significantly lowered operational costs.
John Deere has embraced AI and automation to radically improve efficiency, sustainability, and profitability in agriculture. Its adoption of intelligent equipment, predictive analytics, and machine learning-powered automation showcases the future of smart farming. This success story demonstrates how agricultural organizations can leverage Inside Partners agents to streamline planning, procurement, monitoring, and customer experience across the entire agrifood value chain.
Facing rising operational costs and administrative burden, Cleveland Clinic implemented AI and automation to streamline patient scheduling, medical coding, and customer service. This transformation not only boosted capacity by 30%, but also enhanced both patient and staff satisfaction. Their story is a testament to how hospitals and clinics can embrace AI across operational touchpoints.